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News
09/07/2007 - WWB -- a new Nezz business
WWB Ordering and Shipping

Ordering online
When you place an order online, we'll email you confirmation that we've received your order along with an order reference number. We suggest you keep your confirmation until you receive your order just in case you need to check the order status. When your order has been shipped, you will again receive an email confirming this.

Phone orders
Within Australia: Phone us on 02 9873 6848. If we are unable to take your call, leave a message with your phone details (make sure you give full phone number details and your local area code).

Outside Australia: When ordering by credit card dial your international access code and 61 2 9873 6848. If we are unable to take your phone call leave a message with your phone details (make sure you give full phone number details, this includes your country, and your local area code). We will return your call at a time suitable to your international time zone. 

Mail orders
Complete the order form and mail it to: 

WWB
598 Pennant Hills Road
West Pennant Hills NSW 2125

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Fax orders
Complete the order form and fax to (612) 9873 6848. 
We accept Visa, MasterCard and Bankcard.

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Shipping information

Shipping carrier:
Our carrier is Australia Post. Please allow 28 days passage for international orders and 21 days for orders within Australia.

Shipping delays:
Occasionally, a delay in the shipment of merchandise may occur due to customs. If merchandise has not been received within the specified time please contact us. 

Shipping charges:
We offer free postage within Australia and to New Zealand. All other countries incur a small postage charge of AU$12.00. When items are returned it is the responsibility of the customer to pay for postage. Postage will only be reimbursed if an error was made in processing your order or your goods arrived damaged. 

Duties and taxes:
International customers: You are responsible for any local government duties and taxes which may apply within your own country.

Payment Options:
Credit Card
We accept Visa, MasterCard, and Bankcard. Write in the complete credit card number, with the expiry date, sign your name, and then print your name as it appears on your credit card in the spaces provided on our order form.

International Draft
Most banks worldwide provide this. Make it out to WWB - NEZZ and payment amount must be in Australian Dollars.

Electronic Funds Transfer
Contact us for bank account details.  Australian customers only.

Australian personal cheque
To be made out to WWB - NEZZ, and note goods will not be sent until cheque has cleared (usually 5 working days).

Australian Bank cheque
To be made out to WWB - NEZZ, and goods will be dispatched upon receipt.

Australian money order
To be made out to WWB - NEZZ and goods will be dispatched upon receipt.

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